Replace Your Entire IT Stack With One Team
Managed IT for small businesses: helpdesk, workstations, servers, networking, security, backups, cameras, access control, and hardware support. One local team. No outsourcing. No handoffs. No excuses.
Owner-operated. Local. Accountable.
Built for small businesses that need IT handled.
We support offices, medical and dental practices, law firms, retail shops, service businesses, and local teams that need someone accountable when technology breaks.
Stop juggling multiple IT vendors
Most small businesses end up with one company for IT, another for security, another for backups, another for phones/cameras, and nobody owning the full picture. ProTek brings it under one accountable team.
Too many vendors
- IT support is separate from security
- Backups are someone else's problem
- Hardware gets replaced instead of repaired
- Cameras, network, and access control are split between vendors
- Nobody owns the full outcome
One accountable team
- Managed IT, helpdesk, and support
- Security, backups, and monitoring
- Networking, cameras, and access control
- Hardware and board-level repair
- Recovery planning and in-house data recovery
When something breaks, you should not have to manage the vendors. We own the issue from start to finish.
We don't just fix problems. We prevent them
Proactive IT that keeps your team running, not a reactive helpdesk that waits for the phone to ring.
Less downtime
Issues are flagged and handled before your team is stuck waiting on IT.
Early warning
Servers, workstations, backups, and network gear are watched for warning signs.
Recovery is planned
Backups are monitored, versioned, and checked so recovery is not just assumed.
Security that stays current
Endpoint protection, patching, and response stay active instead of becoming an annual panic project.
What makes ProTek different
Most MSPs manage tickets and outsource the hard parts. ProTek handles day-to-day IT, network work, hardware repair, backups, security, and recovery planning under one roof whenever possible.
At your business
We support the systems your business uses every day: users, workstations, servers, network gear, cameras, access control, and on-site issues.
Where your business runs.
At our bench
We handle the work most IT companies hand off: hardware diagnostics, board-level repair, failed drives, recovery work, and backup restore testing.
Where the hard failures get handled.
One team owns the outcome.
When something breaks, you should not have to chase five vendors. We find the root cause, repair what makes sense, recover what can be recovered, and support the systems afterward.
Backups first. Recovery when failure still happens.
Our goal is that managed IT clients should almost never need data recovery. Proper off-site backups, monitoring, versioning, and restore checks are the plan. But this is real life, not magic. Drives fail, files get deleted, ransomware happens, and cloud sync can go sideways. When the normal safety nets are not enough, we have recovery equipment and experience in-house.
Cloud/off-site backup, versioning, and monitoring are the normal protection plan.
Backups should be encrypted end-to-end and designed with ransomware-aware retention.
A backup that has never been tested is an assumption, not a recovery plan.
If the safety nets fail, we have in-house recovery tools, PC-3000 equipment, and real recovery experience.
What's included when we manage your IT
Managed IT should not be a mystery pile of tools. These are the core lanes we actively manage so your users can work, your systems stay protected, and your business is not stuck reacting after something breaks.
24/7 monitoring
We watch health, uptime, alerts, backups, and key systems so problems surface earlier.
Helpdesk support
Users, workstations, printers, email, access issues, and day-to-day fixes during business hours.
Security stack
Endpoint protection, patching, alert review, identity controls, and response stay active instead of becoming an annual panic project.
Network & infrastructure
Switches, Wi-Fi, firewalls, servers, cameras, access control, and the systems your office depends on.
Patch management
Operating systems, common apps, firmware, and managed updates are handled on a schedule.
Backup management
Cloud/off-site backup jobs, restore checks, recovery planning, versioning, and failed-job review are tracked instead of assumed.
Lifecycle & budget guidance
We help plan replacements, upgrades, risk fixes, and budget decisions before technology becomes an emergency.
The goal is simple: fewer surprises, cleaner ownership, and a business that is not waiting until something breaks to find out IT was neglected.
Simple, flexible pricing
Pricing is based on a per-user and per-server model. Each plan covers monitoring, security, support, and maintenance.
User Licensing
per user / month
Server Coverage
per server / month (typical)
- Final pricing depends on environment size, infrastructure, and support needs.
- Larger environments are priced more efficiently.
Free On-Site IT Assessment
A full on-site evaluation before onboarding. We review your current infrastructure, flag risks, and provide clear recommendations and pricing. So you know exactly what you're signing up for.
- Full on-site evaluation before onboarding
- Review of infrastructure, risks, and needs
- Clear recommendations and pricing
- No cost · No obligation