Laptop Problems Actually Have a Cause
Whether it is charging, power, screen, hinge, keyboard, liquid damage, storage, or performance issues, we diagnose the real failure before recommending repairs.
Symptoms can mislead. We test the actual hardware before swapping parts.
Bring it in and we will tell you what failed, what it takes to fix it, and whether the repair makes sense.
No guesswork. No unnecessary repairs.
Laptop Problems Are Usually Connected
A bad hinge can damage a screen cable. A swollen battery can stress the frame. A liquid spill can cause keyboard, board, charging, or power issues. We inspect the whole laptop, not just the obvious symptom.
Hinge, frame, and plastics inspection
We check hinges, mounts, plastics, lid alignment, and structural damage.
Battery and charging check
We test battery health, charging behavior, adapters, DC jacks, USB-C charging, and board-level charging issues.
Screen and cable testing
We inspect LCD panels, display cables, backlight issues, flickering, no-display symptoms, and hinge-area cable damage.
Keyboard, trackpad, and liquid inspection
We check input devices, corrosion, sticky keys, spill damage, and board symptoms caused by liquid exposure.
How this works
Get it to us
Drop it off, mail it in, schedule service, or request pickup and delivery.
We diagnose it
We inspect the device, run hardware and software diagnostics when applicable, isolate the issue, and explain what we found.
You approve the repair
We review pricing, parts, timing, and whether repair makes sense before moving forward.
We repair and verify
We complete the repair, test the device, and confirm it is ready before return.
Pickup and delivery is available to anyone within 15 miles of our office for a $50 pickup/delivery fee. This is door pickup and drop-off only. If you need us to come inside, set up equipment, troubleshoot on-site, or perform any work at your location, it becomes an on-site service call with a 1-hour minimum at $200/hour.
Used daily. Diagnosed and repaired properly.
Once we identify the issue, here's how pricing works:
Simple laptop repair pricing
Transparent pricing. No surprises after diagnosis.
Includes diagnostics for most laptops.
Your $100 drop-off deposit is applied toward this repair minimum if you approve the repair.
Final pricing depends on the issue, parts, repair complexity, liquid damage, board condition, and current parts availability. Liquid damage diagnostics, board-level repair, and data recovery are quoted separately.
- Applied toward the $150 repair minimum if you approve the repair
- Covers diagnostic labor if you decline the repair
- Not an extra fee when repair is approved
- Liquid damage diagnostics use a separate $150 deposit
If you approve the repair, the remaining labor balance starts at $50 plus any parts needed.
Repair timelines
Repair timelines depend on the issue, parts availability, current workload, and service level. Standard repairs enter the normal queue. Rush and emergency options may be available when timing matters.
Board-level laptop repair
Some laptop board failures can be repaired at component level, such as failed capacitors, resistors, fuses, connectors, or charging components. Not every board is repairable, but when repair is practical, it may save money compared to full board replacement.
Specialty laptop services
Data Transfer
Starts at $100
Move your files to a new laptop or drive.
Data Recovery
Varies by complexity
In-house lab. No drives shipped out.
Advanced Repair
Board-level / complex issues
Microsoldering, liquid damage, motherboard work.
Specialty services are quoted after diagnosis.
Common laptop issues we see every day
Won't turn on
Power, battery, charging circuit, or board-level fault diagnosis.
Slow or freezing
Storage, memory, thermal, software, and driver checks.
Overheating
Fans, vents, thermal paste, dust, and throttling checks.
Broken screen
Cracked LCD, backlight issues, lines, or no display.
Broken hinges or plastics
Hinge cracks, frame separation, palmrest, and lid damage.
Battery not holding charge
Battery health testing, swelling, and charging behavior.
Charging port or USB-C damage
DC jack, USB-C ports, internal cable, and charging circuit.
Failed drive / no boot
SSD or HDD failure, boot configuration, and OS errors.
Not all issues are obvious. Here is what we commonly find.
What actually fails on laptops
Not a generic checklist. These are the specific laptop failures we see on the bench every week.
Hinges and plastics
Hinges, mounts, bezels, palmrests, and frames can crack or separate from daily use or impact.
Battery swelling
A swollen battery can damage the trackpad, keyboard, frame, or internal components and should be handled quickly.
Liquid damage
Liquid can damage keyboards, connectors, charging circuits, and motherboard components.
Charging port or USB-C damage
Charging issues can come from a damaged port, bad adapter, failed cable, loose connector, or board-level charging fault.
Screen and display cable damage
Flickering, no display, backlight issues, and lines on screen can come from the LCD, cable, hinge area, or board.
Storage failure
Failed SSDs or hard drives can cause no-boot issues, freezing, slow performance, or data risk.
Keyboard and trackpad failure
Keys, trackpads, flex cables, and liquid-damaged input circuits can fail independently or together.
Board-level component failure
Sometimes a failed capacitor, resistor, fuse, IC, or connector can cause power, charging, or display issues.
What Makes Us Different
Most shops replace parts. We repair the actual problem.
Full laptop diagnostics
We check the obvious failures and the hidden ones: power, battery, charging, screen, hinges, keyboard, ports, storage, thermals, software, and board behavior.
Board-level capability
When it makes sense, we can repair certain board-level failures instead of replacing the entire board.
Donor parts and in-house inventory
We keep common parts and donor boards in-house, which can sometimes save time or reduce cost on complex repairs.
Physical damage repair
We handle broken hinges, plastics, screens, charging ports, keyboards, liquid damage, and internal structural issues.
Repair verification
We test the laptop after repair instead of just booting it once.
Honest repair advice
If replacing the laptop makes more sense than repairing it, we will tell you.