Policy Center

SMS Terms and Conditions

Effective date: July 25, 2026

Program Name

ProTek Service Communications

Message Types

With your consent, ProTek may send transactional text messages concerning:

  • appointment confirmations and reminders;
  • service, repair, recovery, and project updates;
  • quote, estimate, and approval requests;
  • support responses;
  • pickup, delivery, and scheduling notices; and
  • account or security notices related to services you requested.

Marketing messages, if ever offered, require separate consent where required by law.

Consent

SMS consent is optional and is not a condition of purchasing goods or services. By checking an SMS consent box, providing written consent, or otherwise clearly opting in, you authorize ProTek to send messages to the mobile number provided. You represent that you are the subscriber or customary user of that number and are authorized to consent.

Frequency and Charges

Message frequency varies based on your requests and active services. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

Opt-Out and Help

Reply STOP to opt out. After opting out, you may receive one final confirmation message. Reply HELP for help, email support@protek.team, or call 256-489-2904.

Privacy

Mobile numbers, opt-in data, and consent records are not sold, rented, or shared with third parties for their own marketing purposes. Limited information may be provided to communications vendors solely to deliver and manage ProTek messages. See the ProTek Privacy Policy for more information.

Changes

ProTek may update these SMS Terms. Continued participation after notice of a material change constitutes acceptance to the extent permitted by law.