When shared storage goes down, everyone’s work goes with it.
NAS recovery is RAID plus a filesystem plus vendor logic. We solve all three on the same bench, using clones of your original drives, and hand back a volume that mounts exactly the way you left it.
Free evaluation. No recovery, no recovery charge. In-house in Huntsville.
What we support
Synology
QNAP
TrueNAS
Unraid
Asustor
Drobo
Filesystems we rebuild
btrfs with and without RAID, ext4 on LVM, ZFS pools (mirror, raidz1, raidz2), XFS on Unraid parity, iSCSI LUNs, and hardware-encrypted volumes when the key is available.
Why NAS recovery is harder
A NAS isn’t a drive. It’s a storage system that touches people.
Two problems stacked
A NAS failure is almost always a RAID issue plus a filesystem issue. Solving one without solving the other returns garbled data.
Vendor-specific volumes
Synology SHR, QNAP thin volumes, and Drobo BeyondRAID layer their own schemes on top of standard RAID. Each needs its own rebuild logic.
Shared environments
Multiple user shares, permissions, iSCSI LUNs, and snapshot trees all have to come back intact. A clean dump of raw files is rarely enough.
Live services on top
Virtual machines, hosted databases, and surveillance recorders often live on the NAS. Their files are only usable if the filesystem returns consistent.
Real-world scenarios
Cases that come through our door every month.
If you see your situation on this list, stop writing to the NAS and call us.
Coverage
Every NAS layout we’ve actually solved.
Consumer and prosumer
- Synology DSM (SHR, SHR-2, btrfs)
- QNAP QTS (ext4 thin volumes)
- Asustor ADM
- Terramaster TOS
- WD My Cloud
Business and open source
- QNAP QuTS hero (ZFS)
- TrueNAS Core / Scale (ZFS)
- Unraid (XFS / btrfs, parity)
- Netgear ReadyNAS (btrfs)
- Linux mdadm + LVM
Proprietary layouts
- Drobo BeyondRAID
- Synology Hybrid RAID (SHR / SHR-2)
- iSCSI LUNs on any of the above
- Hyper Backup / QNAP HBS archives
- Hardware-encrypted volumes (with key)
Our bench
Every disk, every volume, every share. On our rack.
NAS cases never leave our Huntsville facility. Drives stay on write-protect from intake to return, and the original NAS never rebuilds blind.
Multi-bay parallel imaging with write-protect
PC-3000 RAID for stripe and parity analysis
btrfs, ZFS, ext4, XFS toolchain on our bench
HDD clean bench for mechanical member drives
Case flow
Four steps from broken NAS to mounted volume.
Step 01
Labeled intake
Every drive is logged by bay position, serial, and SMART state. The NAS configuration is captured before we change anything.
Step 02
Image every disk
Each drive is cloned with write-protect in-line. We never mount, rebuild, or initialize on the originals.
Step 03
Virtual reassembly
RAID is rebuilt from the images. The vendor-specific volume is layered back on, snapshots and shares intact.
Step 04
Deliver and return
Files ship on an encrypted drive or secure upload. Permissions, share names, and folder structure are preserved.
Transparent pricing
Three tiers. Firm quote before work.
Evaluation
Free
No deposit to begin
- Per-disk health and SMART check
- Volume and filesystem readability
- Snapshot and share structure review
- Firm written quote before any work
Volume & filesystem
From $295
All disks healthy, logical damage only
- Deleted shares, LUNs, and snapshots
- Filesystem repair on btrfs, ext4, ZFS
- Ransomware-encrypted share triage
- Typical turnaround 3 to 7 business days
Multi-disk & rebuild
From $495
Failed disks, aborted rebuilds, vendor RAID
- Sector-accurate imaging of every member
- Virtual RAID rebuild from the clones
- Head swap or donor work on failed drives
- Scales with number of NAS drives
Final cost scales with NAS bay count and failure type. Head swaps or donor work are quoted after evaluation.